Support.

Outstanding support.

Get a little help from DMflex.

We pride ourselves on support, a number of options are available to you. We will respond as quickly as possible to ensure that you can get back up and running, so you can get on with your day job.

High Quality as Standard

We are able to handle support enquiries at the following times:

Mon-Sat 09.00 - 17.00hrs GMT

During these times we will be available for any support requests that you may have. To raise a new ticket please click here or alternatively simply email support@dmflex.com (This is an automated ticketing system)

We are offer an uptime of 99.97% on WebGen and its associated services. In the case of any service outage. We will know about this before you will. We have a dedicated Network Monitoring platform that watches all of the DMflex Services 24/7/365.

Our average response time to a new ticket currently runs at about 30-45mins. Your request will be handled by an individual who understand the in's and out's of WebGen and all of its capabilities.

If you would prefer to talk to someone direct then please call

Tel: +44 207 4481072

 

Published: 3 years ago

Tags: Support

Comments: 0